![]() ![]() ![]() "Managers see the end of 9-to-5 as a key retention and engagement tool," says Tracey Malcolm, global future of work leader at WTW.īut this new normal is creating new challenges for managers, who have to keep track not only of workers in different locations, but also of workers engaged at different hours. It's particularly high for middle managers, 43 percent of whom report that they're burned out that's higher than executives, senior managers or individual contributors."Ī global study by WTW found that 45 percent of employees want the option to select when they work. "In our latest Pulse survey, we've seen that burnout is on the rise, up 8 percent since May. "Providing schedule flexibility is really important for middle managers," he says. Indeed, Brian Elliott, senior vice president at Slack and executive leader of Future Forum, notes that schedule flexibility-and not just location flexibility-should be a key priority for managers. "A lack of flexibility can result in quiet quitting and having the best talent walk out the door or be less productive," says Jackie Reinberg, senior vice president at American Benefits Consulting. The demand for time flexibility is particularly high among parents, who make up about one-third of the workforce. Significantly, the findings indicated that choosing when to work is more important in terms of productivity than choosing where to work. These conclusions were based on interviews with more than 10,000 desk workers from around the world. And an additional challenge has emerged for managers, as well: people working at all different hours.Ī slew of data and reports have shown that as workers no longer congregate in the office, the historic, tightly structured workday of 9-to-5 that has inspired a movie and a Broadway play is fading.Ī recent study by Slack Future Forum found that workers with flexible schedules report 29 percent higher productivity and 53 percent greater ability to focus than people with set hours. The post-pandemic workplace has forced managers into overseeing workers in far-flung locations.
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